FREE SHIPPING FROM €35 ✳ 14-DAY RETURNS

Shipping and delivery

Where we deliver

Checkout lists the destinations we can ship to. Orders are shipped by our fulfillment suppliers and can arrive in separate parcels.

Costs and delivery estimates

Standard shipping is €4,95. Shipping is free from €35,00 after discounts. The cart shows the order total before payment. Estimated delivery is 7 to 15 business days.

Import charges

Details pending before launch.

Tracking or missing parcels

We email tracking information when it becomes available. Separate parcels can have different tracking numbers. If an estimate has passed, the tracking has stalled, or a parcel is marked delivered and you cannot find it, email hello@tinaryu.com with your order number so we can investigate.

✳ Find your pet's perfect toy